Built for contractors. Trusted for 30+ years.

Service calls and AIA-billed commercial jobs in one system

For independent HVAC, plumbing and electrical shops that have outgrown simple scheduling apps. Syncs both ways with QuickBooks Online and QuickBooks Desktop, and the price per seat doesn't change when you add a tech.

Service agreement dashboard showing active agreements, total agreement value, upcoming billing and inspections, and a chart of agreements by type.
Since 1991
100% U.S.-based support
QuickBooks Online and QuickBooks Desktop
Works offline

Trusted by hundreds of contractors for more than 30 years

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Why ServiceFactor?

ServiceFactor helps you manage your residential and commercial operations in one place - so both sides of your business can thrive.
01

Get More Revenue from Every Call

Techs show Good, Better and Best options on every call. Declined work becomes a tracked quote you can follow up on.

Turn declined work into booked jobs with Good/Better/Best quoting built in.
ServiceFactor quotes list with a Good, Better, Best summary showing three options, amounts and status.
ServiceFactor dispatch board showing a day's schedule by technician, with open work orders listed on the right.
02

Keep Your Techs Productive in the Field

Techs capture the customer's signature and take payment before they leave.

Invoice, collect payment, and close jobs in the field or in the office.
03

Run a More Profitable Operation

See which techs are hitting their numbers and which service agreements are up for renewal.

Get the visibility to know exactly where you are tracking towards your goals.
Business dashboard showing work orders, quotes, invoices, billed jobs, total billed, and revenue vs missed revenue chart.
EVERYTHING YOU NEED, in one system.

ServiceFactor Product Tour

Every service call in one system, from scheduling to payment.

See All Features

Works With the Tools You Already Use

QuickBooks logo

QuickBooks Online and Desktop

Syncs both ways with QuickBooks Online and QuickBooks Desktop.
Get it on Google Play

Android Devices

Full Android support via Google Play. Works on phones and tablets.
Download on the App Store

iPhone & iPad

Full mobile experience on iOS.
Available on the App Store.

Everything Built for the Trades

Scheduling & Dispatching

Dispatch board with crew scheduling and capacity planning, built over 30 years.

Mobile Invoicing

Techs invoice and collect payment on-site. Signatures are captured and records go straight to the office.

Management Reporting

Technician scorecards and service agreement profitability with every KPI at a glance.
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Book your demo

Our product specialists will take you through a personalized demo of how ServiceFactor can help you run your business.

Book a free demo