commercial

Run every commercial job
without the chaos

Service and project management software built for commercial contractors managing multi-site customers, large crews, and complex billing - all in one place.

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The Commercial Reality

the pain
Complex customers and timelines that are difficult to manage  
solution | ServiceFactor
Integrated project management, site history & profitability per location
the pain
Crews of varying skills across scattered jobs
solution | ServiceFactor
Intelligent scheduling matches tech skills to job type; crew dispatching in one step
the pain
Revenue leaks from missed agreements & uninvoiced work
solution | ServiceFactor
Service agreement automation, revenue-vs-missed-revenue dashboards, field invoicing
01

Run Your Commercial Projects Smoothly

Run your commercial projects with timeline planning, technician scheduling and profitability analysis in one view.
Book a demo
02

Service Agreement Management

Stay on top of your service agreements so nothing ever falls through the cracks. Technicians can easily see customer history, equipment warranties, and site notes before their scheduled arrival.
03

Scheduling & Dispatch

Schedule and dispatch your technicians based on their unique skills or experience with drag and drop scheduling. The easy-to-use dispatch boards gives you and your team a clean view of daily operations, and who is doing what.
Business dashboard showing work orders, quotes, invoices, billed jobs, total billed, and revenue vs missed revenue chart.
04

Reporting & Profitability

Track your revenue vs. missed revenue, technician scorecards, oustanding work orders and more right up front when you log in. All of your most important business operating metrics are front and center.

Module Deep Dive

Project Management

Manage your commercial projects seamlessly including AIA billing, schedule of values, change orders, retainage, and phase-level cost tracking.

Equipment Tracking

View warranty status and end-of-life alerts on your equipment across multiple locations.

Inventory Management

Track equipment across multiple locations, manage auto-restocking, and create purchase orders in one place.

Good / Better / Best Quoting

Present multi-option quotes, capture quotes in the field for declined work and auto-transfer to invoice on acceptance.

Payment Processing

Accept payments on invoices, estimates and payment links directly inside ServiceFactor, with lower costs and transparent pricing.
Onboarding

Switching software shouldn't feel like switching jobs.

Your team is up and running in four steps with a dedicated onboarding specialist beside you the whole way.
01
Pre-launch
Review
We map your existing workflows, agreements, and data before anything moves.
02
Dedicated Onboarding Team
A real person — not a help article — runs setup with your office and your techs.
03
Easy
Setup
Customers, equipment, and agreements migrate in. Techs find it easy to learn from day one.
04
QuickBooks
Integration
Accounting connects, syncs, and stays current — no double entry, no missed invoices.
Works everywhere, 24/7
Cloud-based platform that works in the office and field, on any device. You aren't tied to a desktop.
Serving home service since 1991
With decades of listening to commercial contractors, we built software that actually works the way your business does.
Software screen showing work order details and invoice form for De-Cal, Inc with contact and payment info.
Easy for technicians
Built for the field, not adapted from office software. Techs find it intuitive from day one.
Dedicated U.S. support
A real team you can call. Reach us anytime at (800) 329-8326, or via email and live chat.
Blue curved abstract shape on a black background.Abstract blue shape with smooth curves extending from left to right on a white background.
GET STARTEd

See how ServiceFactor fits your commercial operation

See how ServiceFactor fits your residential service business. Book more calls, dispatch smarter, and collect payment in the field — without adding overhead.

Schedule a Demo
Contact
sales@servicefactor.com(800) 329-83263401 Custer RD, Suite 169 Plano, TX 75023
Product
ProductCommercialResidential
Industries
HVAC
Company
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